For owners balancing sales, departures, and cash
Travel agency software for owners who need to know what needs attention
See which enquiries need follow-up, which bookings need work, and which balances are still unpaid. Give your team clear responsibility without asking everyone for a separate update.
A familiar situation
The office is busy. Where should you step in?
Sales is answering new messages, operations is preparing a departure, and a supplier wants payment. You need to know what needs a decision before the next call arrives.
An owner’s daily review
Illustrative example
Three questions before the next departure
Check the records your team has updated, then decide where your attention will help.
- Departure
- Sabah family group
- Team
- Sales, operations, and finance
Who is following up?
An interested family needs a quotation. Aina is responsible for the next reply.
Is the booking ready?
One passenger still needs to provide a passport copy. Operations has a clear item to chase.
What is still owed?
The booking invoice is RM12,400. Recorded payments total RM4,000, leaving RM8,400 outstanding.
Sample situation and amounts. Your view depends on the enquiries, bookings, and payments your team records.
Spend less time collecting updates
A shared place to check the work makes your next conversation with the team more useful.
Give enquiries a fair chance
Bring promising leads into WauHub and assign follow-up, so interest from your marketing has someone responsible for the next step.
Step in where it matters
See the booking details still missing and the work waiting for a colleague, so you can help with the actual hold-up.
Make decisions with the figures nearby
Review customer balances, supplier costs, and booking results before committing money to the next trip.
What our customers say
“WauHub has transformed how we manage our travel agency. The leads management features help us grow our business. More bookings!”
Ms FaridahZFB Travel Sdn BhdFor the way Malaysian agencies work
Your customers may start in WhatsApp or social media. Your team may work across the office, a cawangan, and the airport. Keep the useful records available to the people doing the work.
Keep conversations in familiar channels
Staff bring enquiries from WhatsApp, TikTok, Instagram, Facebook, and email into WauHub, or customers submit an enquiry form.
Collect through the methods you enable
Offer FPX, cards, DuitNow QR, and other supported options according to your agency’s payment setup.
Keep finance access appropriate
Give staff access based on their work, with sensitive finance and payroll information restricted as needed.
Questions agency owners ask
Does WauHub automatically collect our social media leads?
No. Staff add enquiry details, or customers submit your WauHub enquiry form. WauHub does not directly read your WhatsApp chats or connect your social inboxes.
Can we start with one team first?
Yes. Start with the area causing the most work, such as leads, bookings, or invoices. Bring other teams in as your staff become comfortable.
Can I trust the booking profit figure without recording every cost?
The result depends on complete income and cost records. Keep the relevant supplier bills and payments up to date before using the figures to decide how a trip performed.
Explore the work behind the decisions
Lead management
Keep promising enquiries from getting lost between replies.
Reports for agency owners
Review balances, cash movement, and booking results.
Team responsibility and access
Give colleagues responsibility and suitable access.
Bring the question you keep asking your team
Show us where updates get lost today. We will walk through how WauHub can help you and your staff check the work together.