Send a clear invoice. Know what is still unpaid.
WauHub gives Malaysian travel agencies one place to issue invoices, record deposits and instalments, share payment links, and follow every outstanding balance.
Invoice
Japan Autumn Group
INV-2026-1048 · 18 travellers
Balance due
RM8,400
Total
RM24,000
Collected
RM15,600
Due
22 Jul
Customer action
Payment link opened
Customer opened the shared link
LHDN status
Validated
Partial payments stay visible
See the paid amount and balance due on the same invoice.
Customer-ready documents
Share a professional invoice and payment record without rebuilding a PDF.
MyInvois when configured
Validate required details before submitting eligible documents.
From a Malaysian agency
“WauHub systemized our travel agency operations. The invoice management feature has saved us a lot of time and effort.”
Payment chasing becomes a second job
“Customer dah bayar belum?” That simple question becomes hard to answer when a deposit comes through WhatsApp, another payment lands in the bank, and the balance sits in a spreadsheet. By Friday, nobody is fully sure which booking is settled.
What happens when this is left too long
If the answer needs five WhatsApp messages and three spreadsheets, the problem is already bigger than it looks.
Split records
Invoices, bank slips, chat messages, and passenger names live in different places.
Unclear balances
Staff need to calculate what remains every time a customer asks.
Slow follow-up
Overdue accounts get attention only when someone remembers to check.
A cleaner route from invoice to paid
Keep the document, customer, booking, payments, and adjustments connected so your team can answer quickly and collect with confidence.
Build invoices from real work
Create an invoice from a booking, quotation, or as a standalone document, with travel dates, line items, SST treatment, and due dates.
Record every collection
Add deposits and instalments against the invoice, keep payment evidence, and issue a receipt with the remaining balance shown.
Share a simple payment path
Give customers a public invoice link and offer the payment methods your agency has enabled, including Malaysian bank and card options.
Handle changes properly
Keep credit notes, debit notes, refund notes, and the original invoice connected for a clearer financial trail.
More certainty around incoming cash
The value is not another invoice template. It is knowing what to collect next and giving customers fewer reasons to delay.
Collected.
Answer balance questions immediately
Staff can see the invoice total, payments received, and amount due without checking a separate sheet.
Follow up with context
The invoice stays linked to the customer and booking, so the conversation starts with the right details.
Keep finance records usable
Payment and adjustment history gives owners and accountants a more reliable record at month end.
Familiar to Malaysian customers
WauHub fits the way local agencies collect deposits, manage group balances, and prepare documents for SST and LHDN processes.
What this means in daily work
- Support for FPX, DuitNow QR, cards, and other enabled gateway methods
- MYR reporting for local and supported foreign-currency invoices
- MyInvois submission, status, verification link, and QR data when configured
Questions agency owners ask
No hidden answer behind a dropdown. These are the practical questions to settle before your agency changes its workflow.
Can I record a deposit first and the balance later?
Yes. Multiple payments can be recorded against one invoice, and the remaining balance stays visible.
Does every invoice go to MyInvois automatically?
MyInvois depends on your agency settings, credentials, document eligibility, and the action you choose. WauHub helps validate and manage the submission flow.
Can I invoice an overseas customer?
Yes. Supported foreign currencies can be used with an exchange rate and MYR equivalent for reporting.
Continue from customer billing into complete financial control
The invoice answers what the customer owes. These connected modules cover supplier commitments, MyInvois validation, foreign currency, and the accounting trail behind the booking.
Supplier bills and expenses →
Track the payables and payment evidence behind the trip being invoiced.
LHDN MyInvois e-Invoice →
Prepare and manage validated Malaysian e-Invoice documents and statuses.
Multi-currency invoicing →
Issue supported foreign-currency documents while preserving MYR reporting values.
Travel agency accounting →
Carry customer invoices and payments into journals, bank activity, and reports.
Make every outstanding balance easier to act on
Bring one real booking to the demo. We will show you how the invoice and payment trail would look in WauHub.