Set up inside WauHub
A travel agency website your own staff can update, without a web project
Put your agency profile, packages, departure dates, and policies online. Customers can enquire or add to cart and pay, and the order goes into the same WauHub your team uses.
Start with what you have
Your packages in WauHub become listings on your website.
No separate order sheet
Enquiries and checkout orders go into WauHub, not a separate spreadsheet.
Your own page link
Share your agency page link and QR code online, on brochures, or at a MATTA Fair booth.
A website built from work your team already does
The website pulls from the agency and package details you publish in WauHub, so there are fewer places to keep updated.
Give customers a place to check your agency
Publish your profile, contact information, and policies alongside your packages.
Keep the next departure up to date
Let your staff update published package details, dates, and prices from WauHub.
Bring online interest into daily work
Customers can enquire or order eligible products, and your team can continue handling the sale in WauHub.
An old brochure website gets ignored and still costs money to keep
“Website ada orang tengok ke?”
Many small agencies have no website, or one with a phone number and old packages. After the customer clicks, staff still do every step by hand.
What usually goes wrong
If one simple answer needs five WhatsApp messages and three Excel files, it is costing you more than you think.
Packages go out of date
Every change has to be made twice, on the website and in your own file.
Nowhere to book
Customers can look, but they cannot pick a departure, send a clear enquiry, or go on to pay.
Waiting for the developer
Small changes wait for an outside person who does not know how your agency works.
A published package with dates, seats, and a customer path
This example uses sample data. In your account, you will see your own customers, bookings, and settings.
Langkawi without the enquiry ping-pong.
Dates, price and availability are clear before the first message.
From
RM1,890
8
seats available
3
dates to choose
Customer journey
A sensible first website for a growing Malaysian agency
It suits agencies that sell mostly through Facebook, Instagram, and WhatsApp, and want a more organised, trustworthy next step for customers.
What this means in daily work
- Easy browsing on mobile for customers coming from social media and WhatsApp
- Local product categories, payment options, RM pricing, and your business details
- Quicker to set up, with no separate website builder or custom order system to look after
Your website should say more than "tour package"
An inbound agency, an outbound group operator, a domestic specialist, and an Umrah agency all sell different things. Your storefront should explain yours in words customers understand.
- Private and tailor-made trips (FIT)Do not promise instant confirmation
- A sample itinerary and a "from" price are not the same as a confirmed supplier booking and final price.
- Group tours, fixed departures, and join-in toursKeep dates and prices accurate
- Dates, price basis, cut-off, seats, and stop-sell should match your own operating records.
- Ground arrangementsSay exactly what is included
- Inbound buyers notice quickly when transport, guide, meals, entrance tickets, porterage, or exclusions are unclear.
MOTAC licenses inbound, outbound, ticketing, and Umrah or Ziarah as separate fields. What you publish should match the business your agency is licensed to run.
Questions agency owners ask us
Straight answers before you change how your team works.
Do I need a developer to launch it?
No, not for normal setup. The storefront is configured inside WauHub, so you do not need to hire anyone for a custom development project to get it running.
Can I use my own design?
Partly. You can choose from the branding and layout options WauHub supports, but it is not the same as a fully custom website design made just for you.
Is the storefront included in every plan?
Please check with the WauHub team. Plan details and pricing can change, so we will confirm what is included in the plan you are looking at.
Link your website to the rest of your agency work
Putting packages online is only the start. The storefront works best when enquiries, staff follow-up, booking preparation, and payments carry on in WauHub.
Public page and checkout
Show packages and departures with enquiry, cart, checkout, and payment.
Travel lead management
Enquiries from the website or keyed in by staff each get a staff member in charge and a next step.
Lead-to-payment workflow
Keep the customer's details from first enquiry through quotation, booking, and invoice.
Bookings and passengers
Move confirmed online sales into passenger and departure preparation.
A sales page your team can actually keep updated
Show us your Instagram, brochure, or current website. We will suggest the quickest useful way to set up your storefront.