Start with one area, grow from there
Travel agency management software for sales, bookings, and money in Malaysia
Give sales, operations, and finance a shared place to work. Follow up enquiries, prepare passengers, and keep track of money without managing separate spreadsheets for every team.
Start where it hurts
Set up one part at a time, not a long IT project.
Made for Malaysia
RM, SST, MyInvois, local payments and payroll.
Built for travel
Passengers, departures and profit per booking.
You do not need more software. You need fewer separate tools.
“Yang mana satu latest?”
Staff ask that when WhatsApp holds the conversations, Excel holds the bookings, Canva makes the documents, online banking holds the payment slips, and only one senior staff member knows how it all fits together.
What usually goes wrong
If one simple answer needs five WhatsApp messages and three Excel files, it is costing you more than you think.
Sales cannot see operations
Consultants promise dates or inclusions without checking the latest departure and package details.
Finance keeps chasing the team
Staff keep asking who paid, what a transfer was for, and which trip a supplier bill belongs to.
Growth depends on memory
More bookings mean more manual handovers and more reliance on your most experienced staff.
One system for a growing agency
Start with the part of agency work that needs the most help, then bring more of your team into the same system.
Keep interested customers moving
Organise follow-up and quotations so promising enquiries have someone responsible for the next step.
Get ready for departure
Help operations see missing passenger details and the arrangements still needing attention.
Stay on top of the money
Check customer balances, supplier bills, and booking results without gathering separate spreadsheets.
Built with Malaysian agency realities in mind
It covers how Malaysian agencies actually work, with sales over chat, group travel, SST, LHDN e-Invoice, many payment methods, and small teams.
What this means in daily work
- For Malaysian agencies handling outbound, inbound, domestic, and Umrah travel.
- Offer FPX, DuitNow QR, cards, and other methods your agency has enabled.
- Handle eligible MyInvois submissions once your agency account is connected.
Guides for Malaysian agencies
Practical reading from the WauHub blog and guides.
Built for the files that land on your ops desk every day
From a two-pax private trip to a group passenger list, fixed departure seats, supplier bills, payments, and the final trip numbers.
- BookingsEvery kind of booking
- Private trips (FIT), group tours (GIT), family bookings where one person pays for many, MICE, corporate, and Umrah files.
- PackagesSeats and suppliers
- Fixed departures (SD) and series, join-in tours (SIC), stop-sell, ground arrangements, transport, and supplier commitments.
- LicensingDifferent licence fields
- MOTAC licenses inbound, outbound, ticketing, and Umrah or Ziarah separately. They are not interchangeable.
WauHub helps organise sales, operations, and finance. It does not issue a MOTAC licence, decide your licensed field, or replace regulatory advice.
Questions agency owners ask us
Straight answers before you change how your team works.
Do we need to change everything at once?
No. Start with the part of the business causing the most delay, such as enquiries, bookings, or collections. Once your team is comfortable, add the next area at your own pace.
Is WauHub only for large agencies?
No. WauHub is made for growing Malaysian agencies that need more control than Excel gives them, without taking on a heavy enterprise system. You can start small and add more as the business grows.
Will WauHub replace our staff?
No. WauHub cuts down repetitive admin and makes it easier for the team to work together. Your people still handle customer service, sales decisions, and operations.
Choose which part to connect first
You can start with one problem area, then add sales, trip preparation, finance, and online sales when your team is ready.
Lead-to-payment workflow
Link each enquiry to its quotation, booking, invoice, payment, and the staff in charge.
Bookings and passengers
Organise pax, departure details, documents, payments, and readiness.
Travel agency accounting
Link bookings to journals, bank activity, SST, MyInvois, and profit.
Public page and checkout
Put your packages online and give customers a way to enquire or, if enabled, pay online.
Fix the part that slows you down first
Tell us where bookings get stuck today. We will suggest the smallest useful way to start with WauHub.