Run sales, operations, and money from one Malaysian travel system.
WauHub connects enquiries, quotations, bookings, passengers, products, invoices, payments, suppliers, accounting, payroll, and MyInvois without forcing your team into a heavy enterprise rollout.
Start where the pain is
Adopt the workflow in practical stages instead of a long IT project.
Local finance context
Work with MYR, SST, MyInvois, local payment methods, and payroll records.
Travel-specific operations
Manage passengers, departures, products, suppliers, and booking profit.
Where the process breaks
Most agencies do not need more software. They need fewer disconnected tools.
WhatsApp handles conversations, Excel tracks bookings, Canva makes documents, online banking holds payment evidence, and one senior staff member knows how it all fits together.
- 1
Sales cannot see operations
Consultants promise dates or inclusions without the latest departure and product context.
- 2
Finance follows the team
Staff keep asking who paid, what a transfer was for, and whether a supplier bill belongs to a trip.
- 3
Growth depends on memory
More bookings create more manual handovers and more reliance on experienced staff.
One operating backbone for a growing agency
WauHub gives each team a shared record from first enquiry to trip profit, while keeping access appropriate to the person's role.
Sell with structure
Capture leads, assign follow-up, prepare quotations, accept digitally, and convert confirmed work into customers and bookings.
Operate the trip
Manage travel products, departures, capacity, calendars, passenger lists, notes, and booking documents.
Collect and pay
Issue invoices, record payments, offer enabled online methods, track supplier bills, and prepare payment vouchers.
Understand the business
Use finance reports, bank reconciliation, SST, MyInvois control, commissions, payroll, and booking-level performance.
Make more money from the team you already have
Digitalisation should remove avoidable admin and help people act faster, not create a complicated transformation programme.
Reply and quote sooner
Shared customer and product information reduces the time spent searching before responding.
Collect with a clear balance
Invoices, payment links, instalments, and aging views make the next collection action visible.
Handle more bookings with control
Connected records and role-based work reduce the coordination burden as volume grows.
Malaysia, in practice
Built with Malaysian agency realities in mind
The system covers the local combination of chat-first sales, group travel operations, SST, LHDN e-Invoice, diverse payment methods, and lean teams.
- Suitable for agencies, tour operators, travel consultants, inbound teams, outbound groups, Umrah, MICE, and ground handlers
- Support for FPX, DuitNow QR, cards, selected e-wallets, MYR and supported foreign currencies
- Local payroll records, PERKESO SKBBK support, SST reporting, and MyInvois workflows
Malaysian travel industry scope
Built for the files that actually cross the ops desk.
WauHub is structured around travel work, from a two-pax FIT (free individual traveller) request to a GIT (group inclusive tour) passenger list, scheduled departure capacity, supplier bills, collections, and the final trip numbers.
Booking shape
FIT (free individual traveller) costing, GIT (group tour) pax movement, family booker-versus-traveller context, MICE (corporate meetings and events), corporate, and Umrah files.
Product movement
SD (scheduled departure) and series exposure, SIC (seat-in-coach, join-in) allocation, stop-sell, ground arrangement, transport, and supplier commitments.
TOBTAB context
MOTAC TOBTAB records (the licensed operating fields: inbound, outbound, ticketing, and Umrah or Ziarah) do not treat these as interchangeable operating fields.
WauHub helps organise sales, operations, and finance. It does not issue a MOTAC licence, determine an agency's authorised field, or replace regulatory advice and approvals.
Questions agency owners ask
Do we need to change everything at once?
No. Start with the workflow creating the most delay, then expand once the team is comfortable.
Is WauHub only for large agencies?
It is designed for growing Malaysian teams that need more control than spreadsheets without taking on a heavy enterprise system.
Will WauHub replace our staff?
WauHub is designed to reduce repetitive administration and make the team's work easier to coordinate. People still own customer service, sales judgement, and operations.
Choose the operating area that should become connected first
WauHub can start at one bottleneck, then extend across customer acquisition, trip preparation, financial control, and online sales as the team is ready.
Lead-to-payment workflow →
Connect enquiry, quotation, booking, invoice, payment, and ownership.
Bookings and passengers →
Organise pax, departure details, documents, collections, and readiness.
Travel agency accounting →
Link operational records to journals, bank activity, SST, MyInvois, and profit.
Public page and checkout →
Publish products and give customers an enquiry or enabled checkout path.
Digitalise the bottleneck, not your entire company overnight
Tell us where bookings slow down today. We will recommend the smallest useful WauHub starting point.