For the people getting every booking ready to travel
Travel agency operations software for fewer last-minute gaps
Keep passenger details, room arrangements, and trip notes with the booking. Your team can see what is ready and what still needs chasing before departure.
A familiar situation
The booking is confirmed. The passenger list is still incomplete.
Sales has agreed the trip, but one passport copy is missing and a family has changed its room request. Operations needs the latest details before preparing the handover.
Preparing the passenger list
Illustrative example
A family trip to Sabah
The booking is confirmed for six travellers. Check what still needs attention before printing the passenger list.
- Travellers
- 6 family members
- Passenger details
- 5 of 6 complete
Follow up the missing document
One passport copy still needs to be supplied by the booking contact.
Check the room request
The family has requested two rooms. Confirm the final arrangement before the supplier handover.
Pass on the useful notes
Keep the agreed trip details and customer requests with the booking for the next colleague.
Illustrative booking. Staff review the details, follow up missing information, and confirm arrangements with suppliers.
Prepare the trip with fewer interruptions
Keep the details close to the booking so each colleague can continue the work.
Find missing details earlier
Check which passengers are incomplete while there is still time to ask the booking contact for the information.
Reduce repeated typing
Share a passenger entry link so the customer can enter traveller details. Staff can then review what has been provided.
Make the next handover clearer
Keep room requests, assistance needs, and trip notes available alongside the printable passenger list.
Useful at the office and before the group leaves
Family groups, Umrah departures, and coach trips all need careful preparation. Start with the details the people running the trip will need.
Keep everyone accounted for
Check adults, children, and infants against the booking before finalising the passenger list.
Keep requests easy to find
Room, meal, transport, and assistance requests stay with the work operations is preparing.
Separate preparation from collection
Check the recorded balance with finance while continuing the passenger and supplier arrangements.
Questions operations teams ask
Can the customer enter passenger details?
Yes. Share a passenger entry link with the booking contact so they can fill in traveller details. Your team still checks the information before preparing the trip.
Does WauHub automatically chase missing documents?
WauHub helps your team see which details are missing. Staff still need to contact the booking contact and follow up the documents.
Can we print a passenger list for the tour leader?
Yes. Prepare a printable passenger list from the booking. Review it before sharing it with the tour leader or relevant supplier.
Tools for preparing the next departure
Bookings and passengers
Check passenger readiness and keep arrangements with the booking.
Group departures
Review available seats and the work behind each group.
Sales handover
Carry the agreed trip details from the enquiry into operations.
Walk through one booking with your operations team
Bring a typical passenger list or handover problem. We will show how your colleagues can prepare the trip in WauHub.