Contact Us

We're excited to connect with you.

Please use the information below to get in touch.

Get in Touch

Talk to us or schedule a demo to learn more about how WauHub can help your travel agency.

General Inquiries

contact@wauhub.com

Frequently Asked Questions

Registration & Access

Q: Can I sign up directly on the website?
A: Not just yet, WauHub is enterprise software, so we onboard agencies by invitation. Drop us a message and we'll get the ball rolling for you.
Q: Who can use WauHub?
A: We work with MOTAC-licensed travel agencies. Basically, if you're a registered and legal travel business in Malaysia, you're exactly who we built this for. We'll just need to verify your credentials during onboarding.
Q: How do I get a demo?
A: Easy! just email us, we will reply with workflow questions. Just to know you and your company. Complete a short Q&A about your agency so we can tailor the demo to how you actually work. Reach out via email and we'll set it up.

Implementation & Support

Q: How long does implementation take?
A: Most agencies are up and running within a week. We'll help with payment merchant registration and walk you through everything - no tech headaches.
Q: Do you provide training?
A: Of course. Every plan comes with onboarding and training sessions tailored to your team, so everyone feels comfortable from day one.
Q: What kind of support do you offer?
A: Email support across all plans, with priority support for our customers. We're always just a message away.

Product & Features

Q: Does WauHub support LHDN MyInvois e-Invoice?
Yep, one-click submission to LHDN MyInvois, complete with QR codes for your customers to verify. We also handle consolidation options for travel agencies. Learn more →
Q: What payment methods are supported?
A: FPX, credit/debit cards, DuitNow QR, and bank transfers — your customers pick what's easiest for them. Every payment gets recorded against the invoice automatically, so no more manual tracking.