Running a travel agency in Malaysia means staying ahead of regulatory changes, and e-invoicing is the biggest shift since GST implementation. The good news? You don’t need to spend thousands on training courses to get compliant.
LHDN (Lembaga Hasil Dalam Negeri) is offering completely free e-invoice training through their comprehensive webinar program. Yes, you read that right - professional e-invoice training at zero cost.
Why This Matters for Travel Agencies
Travel agencies handle complex transactions - international bookings, multi-currency payments, commission structures, and refund processes. E-invoicing adds another layer of complexity, but it’s mandatory for travel agencies.
Instead of scrambling to understand the requirements or paying for expensive private courses, LHDN’s free program gives you the foundation you need to implement e-invoicing correctly.
What LHDN’s Free E-Invoice Course Covers
The program isn’t a basic overview - it’s comprehensive training that covers:
- E-invoice fundamentals and legal requirements
- MyInvois system navigation and portal usage
- Different e-invoice types relevant to travel services
- Submission workflows and approval processes
- Error handling and correction procedures
- Integration options for travel management systems
- Real-world scenarios for travel-related transactions
Webinar Format: Learn from Your Office
All sessions are conducted online via webinar, which means:
- No travel costs - learn from your office or home
- No venue fees - zero additional expenses
- Flexible scheduling - multiple time slots available
- Interactive Q&A - get specific questions answered
- Recorded sessions - review materials later
How to Register for Free
Getting started is straightforward:
- Visit: https://www.hasil.gov.my/e-invois/program-e-invois/
- Check available dates - new sessions are added regularly
- Register online - simple form with basic details
- Receive confirmation - calendar invite with webinar link
- Attend from anywhere - just need internet connection
Smart Learning Strategy for Travel Agencies
Here’s how progressive travel agencies are approaching this:
Phase 1: Free Foundation (Current)
- Attend LHDN’s free webinars
- Understand basic requirements
- Identify your agency’s specific needs
- Build internal knowledge base
Phase 2: Targeted Implementation
- Apply learned concepts to your booking system
- Test e-invoice generation with sample transactions
- Identify gaps or complex scenarios
Phase 3: Advanced Training (If Needed)
- Only then consider paid physical classes or consultants
- Focus on your specific pain points
- Get hands-on implementation support
This approach saves thousands in unnecessary training costs while ensuring you get exactly the knowledge you need.
Pro Tips for Travel Agencies
Before the webinar:
- List your main booking types (packages, flights, hotels, tours)
- Note your current invoicing process
- Prepare specific questions about complex scenarios
During the webinar:
- Take screenshots of key system interfaces
- Ask about travel-specific use cases
- Note the contact details for follow-up questions
After the webinar:
- Review how your current system can generate required data
- Test with sample bookings
- Plan your implementation timeline
Beyond the Free Course: From Learning to Implementation
You’ve completed LHDN’s free training - now what? While the course teaches you how to manually submit e-invoices through the MyInvois portal, here’s the reality check: manually submitting invoices becomes a nightmare when you have more than 5 bookings per month.
The Manual MyInvois Challenge
Yes, you can submit e-invoices directly via LHDN’s website - and for agencies with minimal bookings, this works perfectly. But consider this scenario:
- 5 bookings per day = 150 invoices monthly
- Each invoice takes 5-10 minutes to submit manually
- That’s 12-25 hours per month just on e-invoice submission
- Plus error corrections, rejections, and resubmissions
Suddenly, your “free” solution becomes expensive in time and productivity.
Enter WauHub: Your E-Invoice Automation Partner
This is exactly why we built WauHub. Instead of manually entering each booking into MyInvois, WauHub automatically:
- Generates compliant e-invoices from your existing bookings
- Submits directly to MyInvois without manual data entry
- Handles complex travel scenarios (multi-currency, partial payments, refunds)
- Tracks submission status and manages rejections
- Integrates booking, payment, and invoicing in one platform
Real Numbers for Travel Agencies
Manual Process (MyInvois website):
- 150 invoices/month × 8 minutes = 20 hours
- RM50/hour staff cost = RM1,000 monthly
- Plus error corrections and stress
With WauHub:
- Same 150 invoices = 0 hours manual work
- Automatic submission while you focus on sales
- Built-in compliance and error prevention
Smart Implementation Strategy
- Phase 1: Complete LHDN’s free training (build knowledge foundation)
- Phase 2: Start with manual MyInvois submission for first few invoices
- Phase 3: When volume exceeds 5 invoices/month, upgrade to WauHub automation
This approach gives you the best of both worlds - free education plus scalable automation that grows with your business.
Why Travel Agencies Choose WauHub
Beyond e-invoice automation, WauHub handles your complete workflow:
- Booking management - packages, flights, hotels, tours
- Payment processing - multiple currencies, deposits, full payments
- Customer communication - automated confirmations and updates
- Financial reporting - SST, e-invoice summaries, tax compliance
- Team collaboration - assign bookings, track progress
The result? Instead of juggling 5 different systems, you have one platform that manages everything from initial enquiry to final e-invoice submission.
Ready to get your e-invoice workflow sorted?