Maximize Customer Lifetime Value
Got a group tour with 20 passengers? Add each one with their passport details, nationality, and date of birth. See "15 of 20 passengers added" so you know what's missing.
Passenger List Management
No more collecting passenger details via WhatsApp and copying into Word. Add them directly to the booking. Passport number, nationality, date of birth, adult or child. Everything in one place.
What You Can Track
Passengers, customers, and their history
Passenger Details
- ✓Full name, passport number, nationality
- ✓Date of birth tracking
- ✓Adult/child/infant classification
- ✓Link passengers to existing customers
Progress Tracking
- ✓See "3 of 5 passengers added"
- ✓Track completion per booking
- ✓Identify missing passenger info
- ✓Ready-for-departure checklist
Customer Profiles
- ✓Comprehensive customer information
- ✓Contact details and preferences
- ✓Travel history and patterns
- ✓Special requirements and notes
Booking Analytics
- ✓Complete booking history tracking
- ✓Spending patterns and trends
- ✓Customer lifetime value insights
- ✓Average transaction values
Know Your Customers
Who books the most? Who spends the most?
High-Value Customers
See which customers have spent the most with you. Give them the VIP treatment they deserve.
Repeat Customers
Who keeps coming back? These are your best customers. Keep them happy.
Preference Matching
Customer loves beach holidays? You'll know from their history. Suggest the right trip.
Why This Matters
Happy customers come back and refer friends
They Come Back
When you remember their preferences, they feel valued. Valued customers book again.
- ✓Tailored travel recommendations
- ✓Personalized communication
- ✓Proactive service delivery
They Spend More
Know their budget from past bookings. Suggest the right package, not too cheap, not too expensive.
- ✓Upselling opportunities
- ✓Cross-selling relevant services
- ✓Premium package targeting
They Refer Friends
Great service gets talked about. Your best customers become your best salespeople.
- ✓Memorable customer experiences
- ✓Anticipate customer needs
- ✓Build long-term loyalty
You Save Time
Customer info is already there. No need to ask for passport details again. Just pull from their profile.
- ✓Targeted marketing campaigns
- ✓Resource allocation optimization
- ✓Strategic business planning
More Features
Ready to Maximize Customer Value?
Join travel agencies who've increased customer retention and revenue with WauHub's comprehensive customer management tools.